A rental house must be professionally cleaned by cleaners with experience after you vacate the premises. You will then be able to request a full refund via the deposit protection scheme.

Indeed, the entire space you've hired out has to be professionally cleaned. It is necessary to get the house properly cleaned whether you plan to rent it out or live there as a renter.

We can guarantee is its regarding the cleaning service, so if the landlord or estate agent is not happy with the cleaning service we can go back to do further cleaning with no extra cost, but we can not guarantee deposit back if you have damaged something or if its unrelated to the cleaning

With a standard end of tenancy cleaning price or service only windows from inside are cleaned, so if you need windows to be cleaned from the outside as well then you need to request this an additional service, so yes, we do clean outside windows as well

With a standard end of tenancy cleaning where kitchen is included, oven cleaning is also provided, so yes, we do perform a deep clean in the oven

Yes we require a deposit to book our cleaning service, for one off cleans the client is required to pay 5 days in advance and they can only cancel if you give us 72 hours notice, if not the money is non-refundable. Regular cleans you can make a pre-payment on a monthly basis, before the clean has started. End of tenancy clean needs a full payment (no deposit is needed - as full payment is made instead) that is required 5 days before your clean is due.

If you cancel the booking giving us 72-hour notice, then there is no cancellation fee. However, if you cancel the job within 72-hours then there is 100%cancellation fee.

There is no VAT in the prices yet

We are very flexible when it comes to booking and short notice, giving us enough notice is always good, however we can still do short notice and same day cleaning.

Once your given a price by our company its the final price, unless there are additional areas which has not been mentioned in the booking confirmation.

We have prices with carpets and without carpets cleaning, you have the option to choose professional carpet cleaning or just hoovering. The professional carpet cleaning includes deep clean of the carpets using a professional carpet cleaner.

If you or the check out report comes back that your not happy with the service and there are areas need further cleaning, we will come back to the property free of charge as long as its within 72 hours after the cleaning was done.

There are several ways to book our service, A: You can fill in the online form to request a quote. B: You can call us on the number on the website to book.

Method of payments is bank transfer or card payment, you can call us to pay over the phone as well as bank transfer to our business bank account

In case of a damage to anything in the property caused by our cleaners, we are insured to cover the damage.

You don’t need to be present during the cleaning process, we just need access to the property and someone to come back and check the property before we leave. However if you prefer to stay in the property while we clean it then your more than welcome to do that.